PRODUCTS
Our products are formulated for all skin types, including sensitive skin. Ingredient lists are available on each product page. We recommend patch testing before use.
Yes. All products are 100% vegan and cruelty-free.
All products are fragrance-free. Some contain essential oils.
No. All products are free from parabens, SLS/SLES, phthalates, and silicones.
Cosmetics are not FDA pre-approved. All products comply with FDA regulations.
Results vary by individual and product. Some users see immediate results; others notice gradual improvement.
If irritation occurs, please follow these steps:
- Discontinue use immediately.
- Rinse the affected area with cool water or gently cleanse and pat dry.
- Apply a fragrance-free, gentle moisturizer and avoid exfoliants or active treatments for 48 hours.
If symptoms persist, worsen, or include swelling or hives, seek medical advice.
- If product enters the eyes, rinse thoroughly with water and remove contact lenses if possible.
- For sensitive skin, we recommend performing a patch test prior to full application.
The shelf life varies by product. Most Microglams products have a shelf life ranging from 12 months to 3 years. Please refer to individual packaging for specific expiration information.
Yes. Follow recommended routines for vitamin C, retinol, and sunscreen. Introduce actives gradually for sensitive skin.
SHIPPING
Trevose, Pennsylvania.
Microglams strives to process and ship all orders within one business day. In some cases, processing may take up to two business days.
Once your order has been processed and a shipping label has been created, tracking information will be automatically sent to you via Shopify email notification.
If your order arrives damaged, please go to our contact page immediately. Provide clear photos of both the shipping box and the damaged item so we may assist you promptly.
If you email us or contact us as before the order has been fulfilled, then yes!
At this time, Microglams ships exclusively within the United States. International shipping is not currently available.
No they are not!
Free standard shipping on all U.S. orders.
ORDERS AND PAYMENT
Credit cards, Apple Pay, and Google Pay.
At order confirmation.
Use the "Forgot Password" option on the login page.
Due to inventory issues or fulfillment delays. Refunds are issued automatically.
RETURNS AND REFUNDS
Returns are accepted within 30 days for eligible items.
Returns accepted for new or gently used items (50% full minimum) within 30 days.
All returns must be initiated through our. Exchanges:
We encourage exchanges to help you find the right formulation.
Return shipping and processing are complimentary for all exchanges of equal or lesser value.
Refunds: For returns for a refund to the original payment method, a $6.00 processing fee will be deducted from your final refund amount to cover return logistics.
Store Credit: If you choose to receive your refund as Microglams Store Credit, the $6.00 processing fee is waived.
- Gift cards
- Final sale items
- Promotional items
- Partial bundle returns
5–7 business days after inspection. Original shipping is non-refundable.
CONTACT US
Please go to our contact page and fill out that form and we will get back to you as soon as possible!
